“EMMa3D.com” and “EMMa3D” are trading names of Contex-City Limited.
Registered company address: The Engine House, 77 Station Road, Petersfield, Hants, UK, GU32 3FQ.
Registered in England & Wales 11834725.
When the terms refer to “EMMa3D” or “EMMa3D.com”, the legal entity is Contex-City Limited.
EMMa3D is a web based application that helps teams and individuals to visualize and understand complex, non-physical systems. When we refer to “our services” or “our platform” we are referring to the EMMa3D platform/application.
We take the private nature of your personal information very seriously, and are committed to protecting it. To do that, we’ve set up procedures to ensure that your information is handled responsibly and in accordance with applicable data protection and privacy laws. We are grateful for your trust, and will always act responsibly in respect to that.
EMMa3D. (“We”) are committed to protecting and respecting your privacy.
When we collect personal information from you, we comply with the Data Protection Act 1998 and all other associated privacy legislation. For the purpose of the Data Protection Act 1998 (the Act), the data controller is: EMMa3D.
This policy and any other documents referred to within sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.
Our site may, from time to time, contain links to and from the websites of our partners and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
We may collect and process the following data about you when you visit our website (emma3d.com):
When trialling or subscribing to our product offering we will create an account domain for you using the personal information you provide to us in our web forms. A username and password will be created for you to access your domain and trial account.
Once you have subscribed to our products and have created an account domain, you understand that you or the registered company you are representing is the Data Controller for any personal information processed in your workspace, as set out in the Subscriber Agreement.
If you are inputting information about individuals, in the form of ‘human actors’ or in any other form into our platform, you must ensure these individuals are aware of the processing of their personal information.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
We seek always to operate within the (seven) principles of the International Safe Harbour Privacy Principles.
All information you provide to us is stored on secure servers operated by us or our trusted data processors acting on our behalf.
Areas of our site that collect your information use industry standard secure socket layer encryption (SSL/TLS); however, to take advantage of this your browser must support encryption protection.
The connection to our site is encrypted and authenticated using a strong protocol (TLS 1.2), a strong key exchange (ECDHE_RSA with P-256), and a strong cipher (AES_128_GCM).
Any backups we take are also encrypted using GPG.
All your files and documents are kept in a non-publicly accessible directory and can only be accessed by the registered users in your organisation.
Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access. We will take all reasonable technical and organisational precautions (as outlined above) to prevent loss or misuse of your personal information. You acknowledge that the transmission of information over the internet is inherently insecure and we cannot guarantee the security of data that is sent by this means.
We use information held about you in the following ways:
You may change your profile information displayed through our site at any time by going to “Edit profile” and editing your information.
You have several rights under privacy and data protection laws: including the right to opt out of marketing and to request copies of the personal information we hold about you.
If you wish to request copies of the Personal Information we hold about you, please contact us here or write to us at our registered office address. We will need proof of your identity in order to process your request.
We will provide you with information concerning our products or services that you request from us or which we feel may interest you by email and telephone unless you have opted-out of receiving this information.
You may at any time opt-out of receiving this information by clicking on the opt-out link in the footer of a marketing email you have received or by contact us here.
Opt out requests will not apply where we send you a notice regarding the status of service, security alerts or any notice pertinent to your service and account.
We may use trusted companies (“Data Processors”) to assist in the delivery, provision, analysis and improvement of the Services including but not limited to data storage, maintenance services, database management, analytics, payment processing, Customer Relationship Management services/systems and improvement to the Services features (“tasks”).
We may disclose your personal information to any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 1159 of the UK Companies Act 2006.
We may disclose your personal information to third parties:
The Act gives you the right to access any information we hold about you. All you need to do is contact us here.
We may change this Policy from time to time. If we make any changes to this Policy, we will change the “Last updated” date above. We encourage You to check this Policy whenever You use our site and services to understand how your personal information is used. Where changes are particularly significant we will notify you and where applicable seek your permission to carry out the processing.